Challenge
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Over the next few years, the Los Angeles region will host three major global sporting events, with hundreds of thousands of visitors expected to take to the roads and use transit systems, including buses
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Today, riders expect the same reliable and fast connectivity they experience in everyday aspects of their lives
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Slow and unreliable transport connectivity does not meet rider expectations and the fleet operators’ seamless and always connected needs
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Always connected public transport enable greater security for its users and operators
Cisco Solution
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Cisco’s simple network provisioning solutions make it easy for technicians and non-IT staff to manage fleet connectivity at scale
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Provides private 5G/LTE wireless connectivity with ultra-low latency and high availability
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Provides multi-layered security
Business Impact
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Increase public transport ridership
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Improve public transport riders and operators’ safety
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Higher guest satisfaction and operations efficiency
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Generate new revenue stream from 3rd party video advertisers and targeted promotions
Value Driver 3
Deliver and Enhance Wi-Fi Transit Experiences
Enable reliable and high-quality wireless connectivity on buses
At one of the leading hotel chains in the US, Cisco solutions including Meraki helped reduce service tickets by 90%.
The benefits were driven by standardization of policy configurations and enhanced visibility.
The remaining open tickets are closed in less than one day, resulting in massive reduction in support costs and improvement in NPS and revenues.